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Elements and Performance Criteria

1. Identify crisis
   • Operational crisis and implications are identified and assessed, in accordance with risk management system and workplace procedures
   • Secondary threats from crisis events are identified and monitored, in accordance with Risk Management System and workplace procedures
   • Network system configuration or power generation capability is evaluated, in accordance with risk management system and workplace procedures
   • Data determining network system and power generation status is assessed and evaluated, in accordance with risk management system and workplace procedures
   • External information is collated, assessed and managed, in accordance with risk management system and workplace procedures
   • Probable cause of crisis is identified from available information and resources, in accordance with risk management system and workplace procedures
   • Crisis team is activated and individual roles and responsibilities are identified and managed, in accordance with risk management system and workplace procedures
2. Manage crisis
   • Crisis response is managed, in accordance with risk management system, workplace procedures and site requirements
   • Crisis events and responses are prioritised according to related risk and the needs of key stakeholders, in accordance with risk management system and workplace procedures
   • Impact of secondary threats are managed, in accordance with risk management system and workplace procedures
   • Contingency and emergency response plans are actioned and managed, in accordance with risk management system policies and workplace procedures
   • Additional resources are managed and directed, in accordance with risk management system and workplace procedures
   • Restoration strategies are monitored, evaluated and adjusted as required, in accordance with risk management system and workplace procedures
   • Power generation systems are stabilised and integrity is maintained, in accordance with risk management system and workplace procedures
3. Secondary threats from crisis events are identified and monitored, in accordance with Risk Management System and workplace procedures
4. Network system configuration or power generation capability is evaluated, in accordance with risk management system and workplace procedures
5. Data determining network system and power generation status is assessed and evaluated, in accordance with risk management system and workplace procedures
6. External information is collated, assessed and managed, in accordance with risk management system and workplace procedures
7. Probable cause of crisis is identified from available information and resources, in accordance with risk management system and workplace procedures
8. Crisis team is activated and individual roles and responsibilities are identified and managed, in accordance with risk management system and workplace procedures
9. Implement contingency plan
   • Contingency and emergency response plans are implemented, using risk management system documentation and workplace procedures
10. Additional resources are identified, in accordance with risk management system and workplace procedures
11. Alternate strategies to cater for crisis variations are implemented, in consultation with key stakeholders, in accordance with risk management system and workplace procedures
12. Implement communication
    • Communication links with external authorities are established and implemented, in accordance with risk management system and workplace procedures, to ensure coordination of resources
13. Communication with key stakeholders is established and implemented to disseminate information, in accordance with risk management system and workplace procedures
14. Customers are assisted, in accordance with risk management system policies and workplace procedures
    • Crisis response is managed, in accordance with risk management system, workplace procedures and site requirements
15. Crisis events and responses are prioritised according to related risk and the needs of key stakeholders, in accordance with risk management system and workplace procedures
16. Impact of secondary threats are managed, in accordance with risk management system and workplace procedures
17. Contingency and emergency response plans are actioned and managed, in accordance with risk management system policies and workplace procedures
18. Additional resources are managed and directed, in accordance with risk management system and workplace procedures
19. Restoration strategies are monitored, evaluated and adjusted as required, in accordance with risk management system and workplace procedures
20. Power generation systems are stabilised and integrity is maintained, in accordance with risk management system and workplace procedures
21. Document and review crisis and response
    • Equipment failure or problems are identified and managed, in accordance with risk management system procedures
22. Crisis feedback from key stakeholders is analysed, in accordance with risk management system and workplace procedures
23. Crisis reports and findings are distributed to appropriate personnel, in accordance with risk management system and workplace procedures
24. Improvements to crisis management plans, processes and procedures are recommended to appropriate personnel and key stakeholders, in accordance with risk management system and workplace procedures
25. Alternative crisis management strategies are identified and analysed, and recommendations are communicated to appropriate personnel and key stakeholders, in accordance with risk management system and workplace procedures

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment. Non-essential conditions may be found in the Companion Volume Implementation Guide.

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